How do I request a custom order? – Customer First

Requesting a custom order at Heartland Home & Style is easy!

Here are the steps to follow:

1. Choose the product you want to customize: Browse our website to find the clothing, accessory, home decor, or gift item that you want to customize. Make sure that the product is eligible for customization by checking the product description or the Custom Products page.

2. Select your customization options: Choose the type of customization you want, such as monogramming, embroidery, custom printing, or engraving. Select the font style, thread color, artwork, or other design options that you prefer. Enter the text or initials that you want to include, if applicable.

3. Add the custom product to your cart: -Once you have selected all of your customization options, add the custom product to your cart. Review your cart to make sure that all of your customization details are correct.

4. Check out and complete your order: Proceed to checkout and enter your shipping and payment information as usual. In the order notes section, include any additional instructions or requests for your custom order. Complete your order and wait for your custom product to be created!

If you have any questions or need assistance with your custom order, our customer service team is here to help. You can contact us at [support@heartlandhomeandstyle.com](mailto:support@heartlandhomeandstyle.com) or call 1-800-555-1234, Monday through Friday, 9 AM to 6 PM EST, and Saturday, 10 AM to 4 PM EST.

Please note that custom orders are final sale and cannot be returned or exchanged, unless there is a defect or error in the customization. Make sure to double-check all of your customization details before completing your order.